Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with us. Please review our shipping guidelines below to understand how your order will be processed and delivered.
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Delivery Location Restrictions

Service Area: We currently deliver only within Mumbai and Thane, Maharashtra, India. Please enter your pincode at checkout to confirm serviceability for your location. 

Pincode Verification: Please enter your delivery pincode on the product page or during checkout to verify if we service your exact location.

Unserviceable Regions: Orders placed with delivery addresses outside our approved Maharashtra pincodes, or in other Indian states, will be automatically cancelled and refunded

Order Processing and Delivery Timeline

Handling Time: Orders are processed within 0 to 2 business days (Monday to Saturday) Depending Upon Product. Orders placed on Sundays or public holidays will be processed the next business day..

Transit Time: Once shipped, delivery takes approximately 0 to 2 business days depending on your specific location within Maharashtra.

Estimated Delivery: 0 to 4 business days depending on Product and your specific location within Maharashtra.

Shipping Charges

Shipping charges are calculated at checkout based on Product and delivery location

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delivery Attempts

Courier partners will generally make multiple delivery attempts.

If delivery fails due to incorrect address or customer unavailability, additional shipping charges may apply for re-dispatch.

Damaged Package

If the outer package appears damaged:

  • Record an unboxing video before opening.
  • Report the issue within 24 hours of delivery.
  • Contact our customer support with photos or videos.

Shipping Delays

Maxor is not responsible for delays caused by:

  • Natural disasters
  • Government restrictions
  • Public holidays
  • Courier operational issues
  • Force majeure events